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Join the URANO-Crew! Werden Sie Teil unseres Teams und freuen Sie sich auf spannende IT-Projekte. [/fusion_builder_column][fusion_builder_column type=”3_4″ layout=”3_4″ last=”false” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”true” spacing_right=”3%” min_height=””][fusion_separator style_type=”none” top_margin=”35″ bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” title_link=”off” link_url=”” link_target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” content_align_medium=”” content_align_small=”” content_align=”left” size=”1″ animated_font_size=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” font_size=”” line_height=”” letter_spacing=”” text_transform=”” text_color=”” hue=”” saturation=”” lightness=”” alpha=”” animated_text_color=”” text_shadow=”no” text_shadow_vertical=”” text_shadow_horizontal=”” text_shadow_blur=”0″ text_shadow_color=”” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” margin_top_mobile=”” margin_bottom_mobile=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ highlight_color=”” style_type=”underline solid” sep_color=”#dd3333″ link_color=”” link_hover_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

IT Service-Manager (m/w/d)

Bad Kreuznach

Referenznummer 831145

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Zur Unterstützung unseres Teams „Inside Sales“ suchen wir ab Januar 2023 einen „Service Manager (m/w/d)“. Als unabhängiger Anbieter von Hard- und Softwarelösungen, sowie IT-Services beraten und betreuen wir rund um Bad Kreuznach, Mainz, Wiesbaden und Frankfurt am Main namhafte Kunden (Enterprise/Public Sektor) zu Technologien aus den Bereichen Collaboration, Business Consulting, Infrastructure und Cloud Services.

Als regionaler IT-Lösungspartner bauen wir auf unsere Mitarbeiter: Auf Ihre individuellen Kompetenzen kommt es an! Sie sind kommunikationsstark, technikaffin und freuen sich über zufriedene Kunden?

Dann bewerben Sie sich jetzt und werden Sie Teil einer nun schon über 30 Jahre andauernden Erfolgsgeschichte – gemeinsam mit URANO!

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Ihre Aufgaben als IT Service-Manager (m/w/d)

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• Vorbereitung, Durchführung und Nachbereitung von internen und Kundenterminen
• Überwachung der SLA und KPI’s bei unseren Kunden
• Erstellen von Arbeitspaketen und Durchführung von Workshops im Rahmen unseres Servicekataloges
• Nachhalten von Umsetzungen und organisatorische Betreuung von Projekten
• Strategische Weiterentwicklung gemeinsam mit dem Kunden
• Teilnahme an CAB-Meetings
• Erstellen von Reportings und Auswertungen, Unterstützung bei Rechnungserstellung
• Personaleinsatzplanung in Ihrem Bereich
• Weiterentwicklung der Mitarbeiter in den Fachbereichen
• Erstellung von Angeboten in Rücksprache mit den Fachbereichen
• Vorbereiten sowie aktive Teilnahme an Pre-Sales Terminen
• Unterstützung bei Ausschreibungen und beim Erstellen von Referenzen

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Ihr Profil

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• Erfolgreich abgeschlossenes (Wirtschafts-) Informatik Studium oder eine Ausbildung in einer IT-nahen Fachrichtung
• (Mehrjährige) Erfahrung im Bereich Service Management
• Erfahrung in der Erstellung von technischen Dokumentationen, Berichten und PowerPoint Präsentationen
• Sicherer Umgang mit Ticketsystemen
• Kenntnisse in ITIL sind wünschenswert
• Ausgeprägte analytische Denkweise sowie eine strukturierte und selbstständige Arbeitsweise
• Professionelles und souveränes Auftreten
• Starke Service- und Ergebnisorientierung
• Organisationstalent
• Hohe Kommunikations- und Teamfähigkeit
• Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift

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• Arbeitszeit flexibel gestaltbar
• Mobiles Arbeiten möglich
• Fachliche Verantwortung in interessanten Projekten
• Attraktive Vergütung
• IPhone 13 als Firmenhandy – auch zur privaten Nutzung durch Dual-SIM
• Apple MacBook als Firmenlaptop wählbar
• Umfangreiche Mitarbeiterrabatte
• Betriebliche Altersvorsorge
• 30 Tage Urlaub
• Zahlreiche Firmenevents
• Eigener Firmenwagen (individuell konfiguriert) – auch zur privaten Nutzung
• Umfangreiche Weiterentwicklungsmöglichkeiten
• Jährliche Mitarbeiterbefragung
• Arbeitgeberbezuschusstes Jobrad (individuell konfigurierbar)
• Hochprofessionelle und motivierte Teams

Gerne stehen wir auch Berufseinsteigern mit unserer langjährigen Erfahrung im Service Management zur Weiterentwicklung zur Seite.

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[/fusion_text][fusion_separator style_type=”none” top_margin=”35″ bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_tagline_box content_alignment=”left” link=”https://urano.jobs.personio.de/job/831145?display=de#apply” button=”Direkt bewerben” linktarget=”_blank” modal=”” button_size=”large” button_type=”flat” buttoncolor=”default” title=”Sm9pbiB0aGUgVVJBTk8tQ3JldyE=” description=”V2lyIGZyZXVlbiB1bnMgYXVmIElocmUgQmV3ZXJidW5nLg==” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” backgroundcolor=”” hue=”” saturation=”” lightness=”” alpha=”” shadow=”no” shadowopacity=”0.7″ border=”1px” bordercolor=”” highlightposition=”top” button_border_radius_top_left=”” button_border_radius_top_right=”” button_border_radius_bottom_right=”” button_border_radius_bottom_left=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”down” animation_speed=”0.1″ animation_offset=”” /][/fusion_builder_column][fusion_builder_column type=”1_4″ layout=”1_4″ last=”true” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”0px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”false” spacing_left=”1%” min_height=””][fusion_separator style_type=”none” top_margin=”69″ bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_title size=”2″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”10″ class=”” id=””]Unser Service-Versprechen:

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[/fusion_title][fusion_testimonials design=”classic” backgroundcolor=”” textcolor=”” random=”” class=”” id=””][fusion_testimonial name=”” avatar=”none” image=”” image_border_radius=”” company=”” link=”” target=”_self”]Bewerben ohne kompliziertes Log-in-Verfahren. Sie haben Ihren Lebenslauf griffbereit? Dann senden Sie uns diesen einfach per E-Mail. Den Rest erledigen wir für Sie.

Jetzt per E-Mail bewerben…[/fusion_testimonial][/fusion_testimonials][fusion_separator style_type=”none” top_margin=”50″ bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_imageframe lightbox=”no” gallery_id=”” lightbox_image=”” style_type=”glow” hover_type=”liftup” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”center” link=”https://www.urano.blog/” linktarget=”_blank” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” hide_on_mobile=”no” class=”” id=””] [/fusion_imageframe][fusion_separator style_type=”none” top_margin=”50″ bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_title size=”2″ content_align=”left” style_type=”underline solid” sep_color=”” margin_top=”” margin_bottom=”0px” class=”” id=””]Sie haben Fragen?[/fusion_title][fusion_separator style_type=”none” top_margin=”10″ bottom_margin=”10″ sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” title_link=”off” link_url=”” link_target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” content_align_medium=”” content_align_small=”” content_align=”left” size=”2″ animated_font_size=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” font_size=”” line_height=”” letter_spacing=”” text_transform=”” text_color=”” hue=”” saturation=”” lightness=”” alpha=”” animated_text_color=”” text_shadow=”no” text_shadow_vertical=”” text_shadow_horizontal=”” text_shadow_blur=”0″ text_shadow_color=”” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”0px” margin_left=”” margin_top_mobile=”” margin_bottom_mobile=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ highlight_color=”” style_type=”underline solid” sep_color=”” link_color=”” link_hover_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Ihre Ansprechpartnerin für 
Festanstellung:

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Sarah Schreiber
0671 – 840 30 161

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